Hospital Jobs
Health and Social Care Officer – Nottingham City Council Full Time
Full Job Description
This is a rewarding opportunity to join a dedicated Adult Social Care team where your judgement, communication skills, and empathy will make a real difference every day. As a Health and Social Care Officer, you’ll support vulnerable adults at the point they first access services, helping to ensure the right support is provided at the right time, within a supportive and flexible working environment.
Employment with Nottingham City Council offers significant advantages. In addition to competitive salaries, excellent vacation benefits, and access to a substantial pension plan, we aim to foster a creative, inclusive, and forward-thinking work environment where everyone is encouraged to excel and reach their full potential.
In exchange, we seek individuals like you—creative, motivated, and dedicated to enhancing and serving Nottingham. If you are enthusiastic about impacting the lives of people living and working in our city, we would love to hear from you.
Requirements
- Ability to effectively utilise case management systems and telephony software while accurately documenting data and managing multiple systems at the same time.
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Capacity to evaluate urgency and risk with minimal information, demonstrating assurance in raising issues as needed and applying good judgment in directing referrals to the appropriate service or team.
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Outstanding verbal and written communication skills with the capacity to pose sensitive and pertinent questions; employing active listening and empathy while interacting with vulnerable individuals.
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A solid grasp of adult social care concerns, adult social care laws (e.g., Care Act 2014), and knowledge of safeguarding principles and protocols, coupled with awareness of local services and referral routes.
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Capable of staying cool and collected in stressful circumstances, sustaining a respectful and unbiased demeanour while proficiently handling disputes and manoeuvring through tough scenarios with professionalism.
Benefits
Along with being part of an excellent team and receiving a competitive salary, you will enjoy access to:
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Reduced membership rates at chosen nearby sports and fitness facilities, movie theatres, retail, and much more.
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26 days of annual leave (increasing to 33 days after 5 years of service) plus bank holidays and the option to purchase extra leave each year.
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Health and wellness advantages, such as access to our Employee Assistance Program.
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Availability of a substantial, clearly outlined pension plan providing 17.9%.
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Intelligent Working – to enhance your work-life equilibrium.
Nottingham City Council is dedicated to hiring a skilled workforce that mirrors the communities we represent. We are an equitable and inclusive employer, encouraging applications from individuals of all backgrounds and varying abilities. We hire for variety and appreciate diversity.
About The Role
As a Health and Social Care Officer (HSCO), you’ll be at the heart of Nottingham City’s Adult Social Care service — the first point of contact for many people reaching out for help. It’s a busy and varied role, where you’ll assess incoming referrals, gather key information, and guide both members of the public and professionals towards the right support.
HSCOs support the provision of a timely and effective referral service for at-risk adults, often facing complex issues or challenging and uncertain circumstances. Candidates must possess a strong awareness of the different services that can address an individual’s needs, whether through preventive support or contracted services. Explore our website for further job listings. Explore our website for further job vacancies.
