Housekeeping Assistant – Royal Air Force Club Full Time

Full Job Description

This is a fantastic opportunity to become part of a well-established private members’ club in the heart of London, where you’ll work in a professional yet welcoming atmosphere. As a Housekeeping Assistant, you’ll play an important part in ensuring the club remains comfortable, spotless, and up to the high standards members and guests value. In return, you’ll enjoy great staff benefits, stability, and real opportunities to grow your career over time.

We’re looking for a dedicated and detail-focused Housekeeping Assistant to join our team. In this role, you’ll help maintain the highest standards of cleanliness, presentation, and hygiene throughout the Royal Air Force Private Members’ Club, making sure members and their guests always feel comfortable and well looked after. It’s a great opportunity to work in a professional environment where delivering excellent service and upholding strong cleanliness and safety standards truly matter.

Responsibilities

• Pitch in wherever needed and take on extra tasks as they come up.

• Keep all proprietary and sensitive information strictly confidential at all times.

• Make sure personal appearance always reflects the standards and image of the Club.

• Attend required training sessions and stay up to date with procedures and expectations.

• Follow all health, safety, and security guidelines to ensure a safe environment for everyone.

• Keep corridors, service areas, and housekeeping carts neat, organised, and clean.

• Treat guests’ and members’ belongings with genuine care and professionalism.

• Respond to guest requests and questions quickly, politely, and with a helpful attitude.

• Report any maintenance concerns or lost-and-found items to your supervisor without delay.

• Prepare rooms to a high standard by making beds, refreshing linens, cleaning bathrooms, dusting surfaces, vacuuming floors, and restocking amenities.

• Treat all co-workers with dignity and respect, fostering a positive and supportive workplace.

• Communicate with members, guests, and colleagues in a warm, friendly, and professional manner.

Benefits

• Enjoy 28 days of holiday each year, with additional days added as your length of service grows.

• Take advantage of a fantastic private pension plan to support your future.

• Earn £1,000 through our “Recommend a Friend” referral scheme.

• Benefit from the Service Charge on top of your earnings.

• Access BenefitHub Rewards, offering discounts on shopping, entertainment, gifts, technology, fitness, and much more.

• Receive support through our Employee Assistance Programme in partnership with Hospitality Action.

• Be part of plenty of recognition programmes and team events that celebrate your hard work and achievements.

Experience

We’re looking for someone with previous housekeeping or cleaning experience, ideally in hospitality, hotels, or other upscale environments. You should have a strong eye for detail and take real pride in maintaining high standards. Being dependable, punctual, and able to work independently is important, along with maintaining a professional and discreet approach at all times.

Good communication skills and a solid command of English are essential. You should be comfortable taking and following instructions, and physically able to lift and carry items up to 20 kg, as well as reach overhead and bend when needed. Flexibility is also important, as you may be asked to carry out other reasonable duties by managers or supervisors.

Explore our website for further job listings.